Innovate, Develop & Grow With US Conec! 

Develop professionally. Be part of a team that is focused on results. Usher in the leading edge of photonic technology design. A career at US Conec, Ltd. offers you all of this and more. Today, high density fiber interconnection components from US Conec enable a variety of new high speed equipment from private network servers/SAN/LAN and public network IP routers/switches/OADM to emerging military, medical diagnostic, and video applications.

In house technology development focuses on high precision molded and metal parts for active O-E modules, novel connector designs, fiber management flexible circuits and improved tools for fiber termination and cleaning. The base of these skills is over 15 years of experience in materials, mold design, and nanometer scale metrology used in molding millions of MT-style ferrules for demanding requirements, such as up to 100 fibers or for low insertion loss.

CUSTOMER SERVICE ASSISTANT/REPRESENTATIVE, Hickory, NC

We are a small, growth-oriented company with flexible work hours and a low political structure. We invite you to explore the following opportunity available at our headquarters in Hickory, NC.

In this position you will become a primary contact between customers and US Conec. You’ll be able to offer technical assistance on US Conec products and services while maintaining excellent working relationships.

The Customer Service Assistant will enter and expedite orders, prepare shipping and export documentation, maintain customer service files, and participate with order scheduling, quotes, routing, returns, invoicing and credits. A strong desire to become knowledgeable of US Conec’s products, tools, and services is a must. You’ll be responsible for gaining knowledge of US Conec’s credit policy and obtaining credit information from the customer. Assisting the Customer Service Manager with clerical responsibilities such as letters on sales leads, product releases, and literature and samples are important activities in which you will participate.

To be successful in this position, you should be a high school graduate with previous customer service or sales experience. Experience with Enterprise systems such as JD Edwards/PeopleSoft, SAP, or Oracle is preferred. Customer Service requires excellent verbal/written communication skills, pleasant voice quality, high energy level, strong problem-solving abilities, accurate typing & computer skills, flexibility, and teamwork.

BENEFITS
We provide our employees with highly competitive salaries and an impressive benefits package that includes: health, vision, dental, and life insurance, short- and long-term disability and long term care insurance, AD&D, cafeteria plan, 401k plan, paid vacation and holidays, and technical education & training. If you meet the above qualifications, we want to talk to you. Apply for this exciting opportunity today by sending your resume, attached as a Word document, to jobs@usconec.com

US Conec, Ltd. is an Equal Opportunity Employer.

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